PRIVACY POLICY

Effective Date: 28/07/2025

At Neat Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address, and service location when you fill out forms on our website (such as the quote form).

  • Information about your cleaning needs or preferences.

  • Payment and billing information (handled securely by third-party processors).

  • Any details you provide through communication with us.

We also collect limited technical data such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Provide and manage our cleaning services.

  • Respond to inquiries and service requests.

  • Send booking confirmations, updates, and service-related communication.

  • Improve our website and customer experience.

  • Send special offers or updates (only if you opt in).

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share information with:

  • Trusted partners who help us operate our business (e.g., payment processors, website hosting).

  • Authorities if required by law or to protect legal rights.

4. Cookies and Tracking

Our website may use cookies or similar tools to enhance your experience and analyze traffic. You can disable cookies in your browser settings if you prefer not to share that data.

5. Data Security

We implement reasonable measures to protect your data, both online and offline. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You may:

  • Request access to your personal data.

  • Ask us to correct or delete your information.

  • Withdraw consent for marketing messages.

You can do this by filling out the Get a Quote form with your request, and we will get back to you promptly.

7. Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the effective date at the top of this page. We encourage you to review it periodically.

9. Contact Us

If you have questions or requests regarding your personal information or this policy, please fill out the Get a Quote form on our website and let us know how we can help.