Answers to Your Cleaning Questions
Frequently Asked Questions
About Our Services
We offer regular housekeeping, deep cleaning, move-in/move-out cleaning, disinfecting & sanitizing, post-construction cleanup, office cleaning, and commercial cleaning.
Yes! When booking, just leave a note in the instructions box, and we’ll tailor the service to your preferences.
Yes, we come fully equipped with eco-friendly and effective cleaning products. If you prefer us to use your supplies, just let us know.
Yes, all our cleaners are trained professionals and covered by insurance for your peace of mind.
Booking & Scheduling
You can book easily by visiting our Book Now page. Just fill in your details, select your service, and choose a date and time.
We recommend booking at least 24–48 hours in advance to secure your preferred time, but same-day slots may be available.
Once you submit the form, we’ll contact you to confirm the details and send a confirmation message.
Not necessarily. Just provide access instructions when booking and we’ll take care of the rest securely.
Pricing & Payments
Pricing depends on the size of your space, the service type, and any add-ons. You’ll get an exact quote before booking is finalized.
We accept credit/debit cards, electronic payments, and cash (if agreed upon in advance).
Yes, use our Get a Quote form if you’re not ready to book immediately.
No. We provide transparent, all-inclusive pricing. If any extra cost applies, it will be clearly stated upfront.
During & After Your Cleaning
Please remove clutter, secure pets, and make sure we can access the space. That’s all—we’ll handle the rest!
It depends on the size and condition of your space. We’ll give you an estimated duration when we confirm the booking
For recurring clients, we try to assign the same cleaner whenever possible for consistency.
Tipping is not required but is always appreciated if you feel your cleaner went above and beyond.